GlobalU - Equal Treatment Policy

Created by Support GlobalU, Modified on Tue, 27 Jan at 5:34 PM by Support GlobalU

Version number	1.0	Status (draft/final)	Final
Owning Department	GlobalU Operations & Compliance	Summary of amendments	Aligned to GlobalU LMS procedures
Document objectives		Intended Recipients	Applicants, partner institutions, GlobalU staff
Date of Issue	January 2026	Review Date	Annually

Document Purpose

This policy affirms GlobalU’s commitment to providing an inclusive environment in which all individuals are treated fairly and with dignity, regardless of background or personal characteristics.

The policy applies to all GlobalU activities, including learner recruitment, onboarding, learning delivery via the GlobalU LMS, assessment, support services, employment practices, and partnerships.

2. Scope of the Policy

This policy applies to:

Applicants and prospective learners

Enrolled learners accessing the GlobalU LMS

GlobalU staff and contractors

Partner institutions, agents, and third-party service providers

All individuals engaging with GlobalU are expected to uphold the principles of this policy.

3. Protected Characteristics

GlobalU recognises and protects the following characteristics, aligned with the UK Equality Act 2010:

Disability

Race (including colour, nationality, and ethnic or national origin)

Religion or belief

Sexual orientation

Gender reassignment

Marriage and civil partnership

Pregnancy and maternity

These protections are applied consistently across GlobalU’s global operations, subject to local legal frameworks.

4. Policy Commitments

GlobalU commits to:

Zero tolerance for discrimination, harassment, or victimisation in any form.

Ensuring fair and equitable access to learning, support, and opportunities.

Maintaining transparent, inclusive, and objective processes for recruitment, onboarding, assessment, and support.

Providing reasonable adjustments to support equality of access, where appropriate.

Embedding equality considerations into system design, decision-making, and service delivery.

5. Responsibilities

5.1 GlobalU Responsibilities

GlobalU will:

Implement and maintain policies that promote equality and inclusion.

Provide training and guidance to staff on equal treatment and inclusive practice.

Monitor compliance with this policy and take appropriate action where breaches occur.

5.2 Individual Responsibilities

All staff, partners, and representatives must:

Act in accordance with this policy in all interactions and decisions.

Treat others with respect, professionalism, and fairness.

Challenge or report discriminatory behaviour when it occurs.

6. Reporting Discrimination or Harassment

Any learner, applicant, staff member, or authorised representative who believes they have experienced or witnessed discrimination may report concerns confidentially via:

GlobalU Support Portal

WhatsApp Support

Reports will be:

Treated seriously and investigated promptly

Handled confidentially and sensitively

Addressed in line with GlobalU’s complaints, disciplinary, or grievance procedures

No individual will be disadvantaged or retaliated against for raising a concern in good faith.

7. Breaches of the Policy

Breaches of this policy may result in:

Corrective or remedial action

Formal warnings or disciplinary action

Termination of contracts or partnerships, where appropriate

8. Review & Continuous Improvement

This policy is reviewed:

Annually, or

Following changes to legislation, regulatory guidance, or organisational operations.

GlobalU uses feedback, complaints, and monitoring data to continuously improve equality and inclusion practices.